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Talk to us on WhatsApp by scanning the code

Checked and updated .

Short answer: We answer on WhatsApp only. Scan the code below with your phone's camera or from inside WhatsApp. Send a product link or a screenshot and we reply with one delivered price for your country; you pay per order. We are not LitBuy's support: for an existing LitBuy order, write to support@litbuy.com or use LitBuy's live chat.

Scan the code below
WhatsApp QR code

How to scan it

  1. On a computer: point your phone camera at the code and tap the WhatsApp prompt.
  2. On the same phone: take a screenshot of this page, open WhatsApp, tap the camera or QR icon and choose the screenshot from your photos.
  3. Send a link or screenshot of the product, with size and colour, and your country.

What we can help with

A delivered price for a product you found in a LitBuy spreadsheet or elsewhere, photos of the item before it leaves China, and order shipping for creators and shop owners who sell to their own customers. You pay per order; there is no account and no balance to keep.

What we cannot help with

We are not LitBuy and cannot see or change LitBuy orders, refunds or accounts. LitBuy names support@litbuy.com in its Shipping Policy and on its Returns & Exchanges page; its site also offers live chat and support tickets. Our LitBuy customer service guide explains which route fits which problem.